#2216 new
George Dew

MailMate not responding

Reported by George Dew | January 2nd, 2019 @ 03:53 PM

This seems related to other current tickets re problems creating new message, but appears to hit more functions.

MailMate opens, updates sources, but locks up when I try to do anything else (open message, create new message, edit account settings). Have to force quit.

Tried latest version (with alt while checking updates), recovered a couple of earlier versions from Time Machine, now on r5568. Same result with all of them.

iOS 10.13.6

Comments and changes to this ticket

  • George Dew

    George Dew January 2nd, 2019 @ 03:58 PM

    And if I check for updates (standard) it installs a version that doesn't even load - just bounces in the dock.

  • George Dew

    George Dew January 2nd, 2019 @ 04:03 PM

    Apologies for the random comments, but I'm trying random stuff: "install and relaunch" gives the bouncing icon described above. Just installing, then closing and reopening gives the other symptoms.

  • George Dew

    George Dew January 2nd, 2019 @ 09:31 PM

    Tried the force rebuild approach: got rid of (renamed) the MailMate folder in Library\Application Support and tried again. It rebuilt the source list and now seems to be working normally. I lost my custom folders but they were overdue for a cleanup in any case, so no big deal.

    Consider this one closed, although I'll be happy to provide more info if it's useful.

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Mac OS X email client.

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