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Error when archiving

#2149

Hi,
When I hit the archive button, I get the following error:

MailMate encountered the following error: “Mailbox unexpectedly already exists. Command: 'M5 CREATE Archive'.”.
Mailbox: “Archive”.

Any suggestions to solve this?

Thanks,
Tim

Reported by Tim Thienpont · October 23rd, 2018 @ 08:18 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    Try “Edit Subscriptions” in the IMAP account editor for the account and see if you have an unsubscribed Archive mailbox.

    You might need the latest test release because of a bug in “Edit Subscriptions”: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane.

    October 23rd, 2018 @ 02:57 PM

  2. Tim Thienpont
    Tim Thienpont

    Hi,
    It took me a while to find the “Edit Subscriptions” but that was indeed the solution. Thanks a lot for the swift and helpful reply!

    Cheers,
    Tim

    October 23rd, 2018 @ 07:06 PM

  3. benny
    benny
    • State changed from new to resolved

    October 23rd, 2018 @ 07:45 PM

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