#2096 new
Robin Walsh

MailMate crashes every time I try to create a new Smart Mailbox

Reported by Robin Walsh | September 13th, 2018 @ 04:17 PM

Hi there,

I've just started using MailMate and I love it so far --- with one caveat. It crashes on me every time I try to make a new Smart Mailbox. I've already made a few and want to make some more, but I can't.

I'm attaching the crash report. Let me know if you want any other information. Thanks!

Comments and changes to this ticket

  • benny

    benny September 13th, 2018 @ 06:51 PM

    It seems like somehow it triggers a recursively defined mailbox, but I'm not 100% sure.

    Could you send me the following file using “Help ▸ Send Feedback”:

    /Users/<username>/Library/Application Support/MailMate/Mailboxes.plist

    Then I might be able to reproduce it.

    It might also matter which mailbox is selected when you create the smart mailbox?

  • Robin Walsh

    Robin Walsh September 13th, 2018 @ 07:58 PM

    Yup, if I'm currently selecting a smart mailbox, it crashes.

  • benny

    benny September 15th, 2018 @ 08:30 AM

    • State changed from “new” to “fixcommitted”

    I've found the problem. You can prevent it by disabling “Include messages in any submailbox of this mailbox” for the selected mailbox. This is what causes a recursion.

    I've fixed it for the next release such that the new mailbox is not based on the parent mailbox if that setting is enabled.

  • benny

    benny September 19th, 2018 @ 02:13 PM

    Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to try the fixed release.

  • Robin Walsh

    Robin Walsh September 19th, 2018 @ 02:32 PM

    Amazing. Thanks a million!

  • benny

    benny November 3rd, 2018 @ 01:45 PM

    • State changed from “fixcommitted” to “fixreleased”

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