#2076 ✓closed
Andreas Krohn

Email message missing in MailMate

Reported by Andreas Krohn | August 20th, 2018 @ 06:15 PM


There are a few Gmail messages that does not show up in Mailmate, not all, just some. I find them in the "All Mails" folder at Gmail.com, I also find them on my phone in Airmail, but nowhere in Mailmate. These are messages without any label, filters or anything. I am using MailMate Version 1.11.3 (5509).

Is this anything you recognize and do you have any idea of how I can fix this?

Thanks for a great product!


Comments and changes to this ticket

  • benny

    benny August 23rd, 2018 @ 01:56 PM

    • State changed from “new” to “closed”

    Yes, this is a known issue. It's all about how Gmail works and how MailMate works with it. You can get access to these messages, but if you have a large account then MailMate is going to spend some time on getting it right (only showing emails in “All Mail” which are not in other mailboxes).

    Read more here.

  • Andreas Krohn

    Andreas Krohn August 23rd, 2018 @ 02:12 PM

    Thank you! You are a patient and brave man fighting Googles creative interpretation and adaptation of the IMAP standard.

  • benny

    benny August 23rd, 2018 @ 02:20 PM

    @Andreas: Thanks ;)

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Mac OS X email client.

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