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Crash at 1st launch after install on Mojave beta

#2064

Hi,

Thanks for this fantastic app, I love it.

After installing MailMate for the first time on a fresh Mojave beta 4, I consistently have the following crash:

3 com.apple.TCC 0x00007fff5a8297ca __CRASHING_DUE_TO_PRIVACY_VIOLATION__ + 173

(full crash report attached)

Please note that before installing on a fresh beta, I had MailMate perfectly running on my High Sierra, and also after having upgraded it to Mojave beta 4.

Maybe it is related to some new NSPhotoLibraryAddUsageDescription vs NSPhotoLibraryUsageDescription in your info.plist?

Thanks in advance for your help!
Cheers,
Romain

Reported by Romain Bossart · July 21st, 2018 @ 01:38 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. Romain Bossart
    Romain Bossart

    Hi Benny,

    Could you replicate this behavior? Do you want me to run some tests?

    Thanks in advance,
    Romain

    July 29th, 2018 @ 04:54 AM

  2. Gautier Michelin
    Gautier Michelin

    Hi Benny and Romain,

    Same here. It seems to be related to the dialog on when to send crashes log (once, always...).
    I managed to launch Mailmate through command line, open Terminal.app and use

    /Applications/MailMate.app/Contents/MacOS/MailMate

    to launch mailmate.

    August 2nd, 2018 @ 09:25 AM

  3. Romain Bossart
    Romain Bossart

    Excellent idea, thanks Gautier, I’ll try it soon and report here.

    Cheers

    August 2nd, 2018 @ 10:59 AM

  4. Romain Bossart
    Romain Bossart

    Hi Gautier,

    Thanks for the trick, it works for me too.
    @Benny, the same happens with the latest beta (Mojave Beta 6), don't hesitate to reach out if you need some testing/report.

    Cheers

    August 6th, 2018 @ 08:21 PM

  5. benny
    benny

    Thanks for the report. I've noted it on my list of things too look into on Mojave.

    August 8th, 2018 @ 08:04 AM

  6. benny
    benny
    • State changed from new to fixcommitted

    I think I've fixed this issue now. Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to get a test release.

    September 3rd, 2018 @ 12:17 PM

  7. Romain Bossart
    Romain Bossart

    Hmm, great, I'm eager to test it then! Thank Benny!

    September 3rd, 2018 @ 12:30 PM

  8. Gautier Michelin
    Gautier Michelin

    Hi benny,

    I've done the test, through ⌥ / check-now, and it's fully ok for me. Many thanks !

    September 10th, 2018 @ 05:43 AM

  9. Romain Bossart
    Romain Bossart

    Hi Benny,

    Thanks for the update, it fully working for me too. Great!

    September 10th, 2018 @ 06:01 AM

  10. benny
    benny
    • State changed from fixcommitted to fixreleased

    September 10th, 2018 @ 02:03 PM

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