#206 ✓fixreleased
mariow

Redirect message

Reported by mariow | December 29th, 2011 @ 08:41 AM

Either I cannot find the option or Mailmate is not yet able to redirect a message. It should be possible to forward a mail while preserving all headers.

Comments and changes to this ticket

  • mariow

    mariow December 29th, 2011 @ 08:42 AM

    Is a feature like this planned? Would love to see it - until then I'll start Postbox for my daily redirects ;-)

  • benny

    benny December 29th, 2011 @ 10:07 AM

    The feature is on my list. I debated such a feature with another user recently. This user also wanted to be able to edit the message before redirecting. Some (maybe most) clients allow this, but I think this is wrong behavior and I would like to at least do it in a way that guarantees that the content of the original message has not been altered.

    So my question is: Do you also edit messages when redirecting?

    By the way, related to this request is that MailMate should also display when a message has so-called Resent-headers.

  • benny

    benny December 29th, 2011 @ 10:21 AM

    • State changed from “new” to “accepted”
  • mariow

    mariow December 29th, 2011 @ 10:56 AM

    Just like you I think that a resent message should never be edited and showing an info if a message was resent is also a good idea.

  • TobiR

    TobiR April 19th, 2012 @ 05:04 PM

    Could you also include a symbol for the redirected flag, like the arrow <- for forwarded mails?

  • benny

    benny April 19th, 2012 @ 10:42 PM

    Good point. I don't really think there is an official standard, but I
    should both set $Redirected and display some arrow for redirected
    messages.

    (I have not yet made any progress on this request.)

  • Marc

    Marc May 12th, 2012 @ 09:48 AM

    What I would like to have with a resent is the possibility to add a kink of which would allow us to add an internal email reference for further processing.

    Ex: someone watches a mail box, sees that a mail relates to a certain project, adds the project reference tag and "redirect" it for further processing ( thru MM filter or CRM system )

    I do agree that one should be sure that the content of the original mail is intact.

  • Tim Kuo

    Tim Kuo June 6th, 2013 @ 02:23 PM

    Please add a "redirect" or "bounce to other recipient" feature ASAP.

  • Evan Borgstrom

    Evan Borgstrom June 26th, 2013 @ 02:50 AM

    I too would love a redirect/bounce feature.

    I do not ever edit the message when redirecting it, my typical use case is when a client emails me directly and I want to bounce it to once of our ticketing systems.

  • Gerhard Schuessler

    Gerhard Schuessler July 15th, 2013 @ 12:15 PM

    To redirect messages I still have to start Postbox. It would be a great feature for mailmate. I don't need to edit the messages before redirecting.

  • Amy Jo

    Amy Jo January 7th, 2014 @ 09:04 AM

    Just another vote for a redirect/bounce feature. I don't need to edit the message.

  • Stephen Moran

    Stephen Moran January 8th, 2014 @ 12:53 AM

    Another vote for this feature too. I also use it for sending messages onto a ticket system when needed.

  • benny

    benny January 19th, 2014 @ 04:14 PM

    • State changed from “accepted” to “fixcommitted”

    This must be one of the most often requested features in the ticket system...

    It's actually non-trivial to add this feature, but now I've done it. It required quite a lot of changes and therefore it is only available via a direct download at the moment. You can fetch it here. Any bugs would likely also affect regular replies or new messages. Feedback is welcome.

    Quick description:

    • New menu item: “Message ▸ Redirect” (⌥⌘E).
    • New custom key binding: redirectMessage:
    • Specialized composer window which allow editing (Resent-)From/To/Cc/Bcc of the redirected message. The message is displayed below the headers and the headers view can be updated by hitting Save (⌘S).
    • The composer does now allow editing the body of the message (because it is wrong to do so).
    • Composer window still allows editing “Send Later” and “Tags”.
    • MailMate also adds Resent-Date and Resent-Message-ID to the redirected message.

    Feedback is welcome. You can review the the resent headers of the raw message using “View ▸ Show Raw Message”.

    @mariow: I'm sorry you had to wait this long :-)

  • mariow

    mariow January 21st, 2014 @ 10:45 AM

    No worries about the wait, I'm happy to see this feature working (just tried it out and it works fine)

  • benny

    benny October 15th, 2014 @ 03:32 PM

    • State changed from “fixcommitted” to “fixreleased”

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