#2052 new
Konstantin Zubkov

Mailbox conditions doesn't work properly

Reported by Konstantin Zubkov | July 11th, 2018 @ 07:59 AM

Condition "none of the following" doesn't work well.
Some messages are filtered out, other are not.
Broken behaviour began is from one of those releases 5462, 5471, 5479
see example in screenshots

Comments and changes to this ticket

  • benny

    benny July 16th, 2018 @ 10:17 AM

    If you relaunch MailMate, do you then still have some of the wrong messages in the Unread mailbox?

    If not, do you know a series of steps which makes it happen?

    Thanks in advance.

  • Konstantin Zubkov

    Konstantin Zubkov July 18th, 2018 @ 01:29 PM

    hmm, issue is gone.
    I tried restart the app when the bug was found at first time, and it didn't help.
    Today i can't reproduce the bug. It seems to be race condition somewhere there =(

    May be huge amount of unread letters that i had last week. i will let you know when it reproduced again.

  • benny

    benny July 18th, 2018 @ 01:32 PM

    • State changed from “new” to “cantreproduce”

    Ok, thanks for the update.

  • Konstantin Zubkov

    Konstantin Zubkov July 19th, 2018 @ 01:43 PM

    Hi there!

    It's appears again)
    Restart doesn't help. Once it fall into unread folder, it stay there until i mark it as read.
    Today there were messages that fall correctly into PRICING folder.
    And three that are not.

    If it will make any sense, i attach raw message that should be routed into pricing folder.
    all mailbox conditions same as in previous screenshot

  • Konstantin Zubkov
  • benny

    benny August 9th, 2018 @ 02:05 PM

    Sorry about the late response. It's tricky to debug, because the setup is a bit complex. We should look for ways to simplify it.

    Does the issue still persist when you relaunch?

    Note that “None of...” means that the message cannot be in any of the mailboxes listed (just in case these messages match the other folder). If you need

    That said, can you reproduce the issue with a None-of mailbox which only references the pricing folder?

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