#2042 new
Sean Sharp

Mailmate crashing since updating to MacOS 10.13.5

Reported by Sean Sharp | July 2nd, 2018 @ 10:45 PM

Hi,

Mailmate is crashing every time I open it up. I recently did a MacOS update to MacOS 10.13.5 and I think that this might be the issue. I'm not really sure how to start debugging this to be honest.

Any ideas?

Thanks,
Sean

Comments and changes to this ticket

  • benny

    benny July 3rd, 2018 @ 10:42 AM

    Sorry to hear that! Updating the OS shouldn't be a problem by itself (in theory). It could possibly be a problem if you installed MailMate from a backup though.

    If you know how to use a Terminal window then try launching MailMate like this:

    /Applications/MailMate.app/Contents/MacOS/MailMate
    

    That might provide a more useful error message.

    Based on the crash reports the issue is related to MailMate unexpectedly failing to rename a file/folder.

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Mac OS X email client.

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