#2025 new
Ronald Spilker

Several Issues

Reported by Ronald Spilker | June 1st, 2018 @ 05:47 PM

Haven't received my Activation email yet. Upon receiving it I may be able to solve:
(1) activating my Mailmate icloud and Gmail accounts (both offline now) (2) continuing prompts to enterthe respective account passwords;

also I've lost my MailMate License. Have searched my computers and can't find it (returning to MailMate after a long absence).

Please advise and thanks in advance!

Regards, Ron s

Comments and changes to this ticket

  • Ronald Spilker

    Ronald Spilker June 1st, 2018 @ 06:51 PM

    I've found the email from lighthouse, and activated my account. However both accounts remain offline and do not go online and am still prompted for passwords. (I have authorized the Mailmate gmail account in google, and turned off two factor ID in icloud).

  • benny

    benny June 2nd, 2018 @ 07:01 AM

    I've sent your license key via email.

    The logs only show that your password is rejected. For Gmail you should enable OAuth2 in the account settings. For iCloud you shouldn't disable two factor authentication, but you do need an application specific password. Apple offers no alternative for third party applications.

    If it still doesn't work then let's take it account by account. Starting with Gmail. (Both Gmail and iCloud definitely works with MailMate.)

  • benny

    benny June 3rd, 2018 @ 07:24 AM

    • State changed from “new” to “resolved”

    Resolved by email.

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