I recently used MailMate to import some previously exported
mailboxes to my account. The mailbox folder hierarchy contained
subfolders within subfolders. For example:
Test1 —-|
| Test2 -—| | | | Test3 Test4
Test1 and Test2 contained no messages, Test3 and Test4 did.
I used the File/Import Messages… dialogue and checked
“Create IMAP mailboxes for subfolders”. Test1
pre-existed on the server and after the import all the folders and
messages were in place. However, when checking in webmail, Test2
could not be subscribed giving a “Mailbox does not
exist” error despite appearing in the folder hierarchy
list.
Repeating the process with a message in Test2 created the
mailbox proper and it could be subscribed.
So my question is should an empty mailbox be created rather than
a placeholder in the folder hierarchy?
This came to light as a mail backup program I was testing failed
accessing the IMAP account as it could not build a list of the
mailbox folders. Recreating these folders fixed the problem,
although I have asked the developer to check their app as well.
Thanks.