#1923 new
Ilsa Loving

Periodically stops recieving mail?

Reported by Ilsa Loving | January 12th, 2018 @ 10:09 PM

I am not sure what causes this or how to troubleshoot, but I've noticed that MailMate will occasionally stop receiving mail. I'm not 100% sure what I'm doing to cause it unblock. Quitting and reloading seems to work for sure, but

Is there anything specific I should try to do next time I notice the problem?

Comments and changes to this ticket

  • Ilsa Loving

    Ilsa Loving January 26th, 2018 @ 05:29 PM

    Ok, new data. I had it happen the other day again.

    So without touching MailMate, I opened the regular Mac Mail. After I made a change from there (marked a message as read, moved a message to another folder, whatever), MailMate suddenly refreshed.

    So it seems like some kind of issue involving IMAP IDLE, maybe?

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Mac OS X email client.

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