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Can't start MailMate

#1890

Hello,
So I was looking for an alternative to AppleMail (something like the old PowerMail) and stumbled over MailMate, but when I try to start MailMate, which I just downloaded I get the message:
Could not open file which should exist: /Users/me/Library/Application Support/MailMate/Database.noindex/Headers/#parent-body-part.offset
And whatever option I click, I always get the same error …
btw, it would be nice to be able to copy the error message, instead my Mac beeps and I type ;-)
I'm still on MacOS 10.12.6
thanks
Q.

Reported by matthias · December 19th, 2017 @ 04:58 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    If you haven't used MailMate at all before this happened then it sounds like you have some files left over from an old attempt to use MailMate. Try deleting the following folder:

    ~/Library/Application Support/MailMate/

    You might need this.

    Let me know if that does not help.

    December 19th, 2017 @ 05:50 AM

  2. matthias
    matthias

    Benny,
    thanks, problems solved :-)
    it looks like I tested it once before some years ago LOL
    It looks like, can't set the status to solved thou.
    cheers
    Q

    December 19th, 2017 @ 07:11 AM

  3. benny
    benny
    • State changed from new to resolved

    December 19th, 2017 @ 07:45 AM

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