#1890 new

Can't start MailMate

Reported by matthias | December 19th, 2017 @ 04:58 AM

So I was looking for an alternative to AppleMail (something like the old PowerMail) and stumbled over MailMate, but when I try to start MailMate, which I just downloaded I get the message:
Could not open file which should exist: /Users/me/Library/Application Support/MailMate/Database.noindex/Headers/#parent-body-part.offset
And whatever option I click, I always get the same error …
btw, it would be nice to be able to copy the error message, instead my Mac beeps and I type ;-)
I'm still on MacOS 10.12.6

Comments and changes to this ticket

  • benny

    benny December 19th, 2017 @ 05:50 AM

    If you haven't used MailMate at all before this happened then it sounds like you have some files left over from an old attempt to use MailMate. Try deleting the following folder:

    ~/Library/Application Support/MailMate/

    You might need this.

    Let me know if that does not help.

  • matthias

    matthias December 19th, 2017 @ 07:11 AM

    thanks, problems solved :-)
    it looks like I tested it once before some years ago LOL
    It looks like, can't set the status to solved thou.

  • benny

    benny December 19th, 2017 @ 07:45 AM

    • State changed from “new” to “resolved”

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Mac OS X email client.

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