#1882 new
Wes Carroll

HTML signatures

Reported by Wes Carroll | December 1st, 2017 @ 07:26 PM

(Forgive me if this is user error; in that case if you could please point me to the relevant doc, I'd appreciate it.)

I have set a signature as follows:

Wes Carroll / (phone) / (email)

**Schedule** *your first meeting: (URL)*
**Change** *your schedule with me: (URL)*
**Review** *me on Yelp: (URL)*

And an HTML Variant as follows, where all "(URL)" are live URL's and all "(SRC)" are live images of icons.

<strong>Wes Carroll</strong> / (phone)<br>  
Founder @ <strong><a href="(URL)">Wes Carroll Tutoring & Consulting</a></strong><br>  
<a href="(URL)”>Schedule your session today!</a><br>  
Follow us at:<br><a href="(URL)"><img class="alignnone size-full wp-image-3004" src="(SRC)" alt="" width="32" height="32"></a> <a href="(URL)”><img class="alignnone size-full wp-image-3005" src="(SRC)" alt="" width="32" height="32"></a> <a href="(URL)"><img class="alignnone size-medium wp-image-3006" src="(SRC)" alt="" width="32" height="32"></a> <a href="(URL)"><img class="alignnone size-medium wp-image-3007" src="(SRC)" alt="" width="32" height="32"></a> <a href="(URL)"><img class="alignnone size-full wp-image-3008" src="(SRC)" alt="" width="32" height="32"></a><br>  
<a href="(URL)">Review us on Yelp</a><br>

Expected behavior:

  • I can see my own signature when I prepare an email

Actual behavior:

  • I only see the non-HTML, correctly-marked-down variant of the signature in my preview pane

I assume that is because I have a markdown preview pane instead of HTML or some such, but I couldn't figure out how to get a full HTML version of the email I'm composing.

Thanks in advance!

Comments and changes to this ticket

  • benny

    benny December 3rd, 2017 @ 01:46 PM

    If you have Markdown enabled then you should have been able to just make the the plain text variant use Markdown and it would also be part of the conversion to HTML (that is, you wouldn't need the explicit HTML).

    I'm not sure why you would only see the Markdown-variant in the HTML preview. You should check your Viewer preferences settings and make sure you do not have multiple signatures defined. Also, make sure you use the Signature menu to switch signatures.

    Maybe send me a screenshot of the Composer instead...

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket