#1850 new
MoJen Jenkins

Crash on Quit

Reported by MoJen Jenkins | October 12th, 2017 @ 04:55 PM

MacBook Pro Retina 13-inch, Mid 2014, macOS 10.13
Mailmate Version 1.9.7 (5425)

Mailmate crashes on quit. Running Mailmate from the terminal and then quitting gives this:

CoreData: error:  API Misuse: Attempt to serialize store access on non-owning coordinator (PSC = 0x7fc4f8d54a50, store PSC = 0x0)
CoreData: error:  API Misuse: Attempt to serialize store access on non-owning coordinator (PSC = 0x7fc4f8d54a50, store PSC = 0x0)
Warning: Failed waiting for 30 connections to exit gracefully

Crash log is attached.

Comments and changes to this ticket

  • benny

    benny October 21st, 2017 @ 02:56 PM

    Thanks for the report. Does this happen every time on exit?

  • MoJen Jenkins

    MoJen Jenkins October 21st, 2017 @ 05:30 PM

    Hello,

    Thank you for the reply and for making an excellent email client.

    Yes, it happens each time.

    MJ

  • MoJen Jenkins

    MoJen Jenkins October 31st, 2017 @ 02:29 PM

    Is there any update on this?

    I've tried reinstalling and reauthorising the application but the problem persists.

  • benny

    benny November 1st, 2017 @ 08:16 PM

    Sorry about the late update. I've now tried to fix it, but I don't yet have a test release for you.

    In the mean time, the fact that it happens so often for you tells me that one or more of your accounts might be “busy-looping”, that is, they are always active. If this is not the case then I would not expect this kind of crash.

    Do you have any persistent spinners next to any of your accounts/mailboxes?

  • benny

    benny November 2nd, 2017 @ 03:00 PM

    Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane.

  • MoJen Jenkins

    MoJen Jenkins November 2nd, 2017 @ 04:08 PM

    Hello,

    Thank you for your replies. To answer your question, no, I didn't notice any persistent spinners next to any of my accounts or mailboxes.

    I have followed your instructions and downloaded Version 1.9.7 (5428). I have opened and closed the app several times and so far I have not encountered any crashes.

    Your help is appreciated!

    MJ

  • benny

    benny November 2nd, 2017 @ 09:06 PM

    • State changed from “new” to “fixcommitted”
  • benny

    benny December 13th, 2017 @ 02:10 PM

    • State changed from “fixcommitted” to “fixreleased”

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