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  • benny

    benny September 15th, 2017 @ 11:16 AM

    I don't seem to be having this issue myself. Does it fail for all accounts or just a single one?

    Does it help to relaunch MailMate?

    What kind of IMAP server is this? (Hostname?)

  • Jacob Heider

    Jacob Heider September 15th, 2017 @ 07:38 PM

    All accounts. It does not help to relaunch mailmate. All three are various versions of Dovecot, and it all stopped working late last week. mail.forgex.com and mail.savannahtogo.com are two of them. Nothing changed on the server in this time (I control all servers).

    Is there a way to recreate the Junk meta-folder? Inbox, above it, works just fine. My personal SmartFolder aggregations work just fine. I'm guessing something, somewhere, suffered some kind of corruption. In fact, right now, one is bolded, suggesting unread, but doesn't show anything:

    https://www.dropbox.com/s/dkchvf0vvlye81z/Screenshot%202017-09-15%2...
    https://www.dropbox.com/s/39abvdbeq8sy16n/Screenshot%202017-09-15%2...

    This is only the smallest issue, since I could just replace it with a SmartFolder that does the same thing, but I figured if it's happened to me, it could happen to others.

  • benny

    benny September 16th, 2017 @ 01:26 PM

    I would certainly prefer to see if I can figure out why it fails.

    First step would probably be to let me see the following file:

    ~/Library/Application Support/MailMate/Mailboxes.plist
    

    You can send it using “Help ▸ Send Feedback”. Reference this ticket.

  • Jacob Heider

    Jacob Heider September 18th, 2017 @ 03:55 AM

    Well, I should have checked my Mailboxes.plist earlier. The top-level Junk folder got a filter applied to it. Removing it fixed it. That makes this completely user error. Go ahead and close the ticket, Benny. Thanks for your help.

  • benny

    benny September 18th, 2017 @ 11:15 AM

    • State changed from “new” to “resolved”

    I'm glad it's resolved.

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