Completely Crashing
Reported by lmichel4156 | September 11th, 2017 @ 05:57 PM
When I launch app after installing spam filter app, can no longer launch MailMate. Total crash
Comments and changes to this ticket
-
benny September 11th, 2017 @ 06:03 PM
Sorry to hear that. Do you have a crash report which you can attach to this ticket? (I don't get the ones sent to Apple.)
-
-
benny September 11th, 2017 @ 09:08 PM
That doesn't look good. It appears MailMate is trying to delete a message from its database, but this fails. Apparently because it doesn't know the location of the message. This should never happen and therefore is an indication of some kind of database corruption.
When you write “spam filter app”, do you mean SpamSieve or something else?
I'm not sure yet, but I think the only way to get back on track is to force MailMate to rebuild its database by refetching all emails from the server(s). This can be done by moving/removing the following folders:
~/Library/Application Support/MailMate/Database.noindex ~/Library/Application Support/MailMate/Messages ~/Library/Application Support/MailMate/Messages.noindex ~/Library/Application Support/MailMate/AttachmentsWhen you relaunch MailMate then it'll start fetching emails from the IMAP server(s).
-
lmichel4156 September 12th, 2017 @ 12:42 PM
application support folders for MailMate do not exist on my system. Any thoughts?
-
benny September 12th, 2017 @ 05:59 PM
You are probably having issues finding the
/Users/<user>/Libraryfolder (~/Library). See more here.
Please Sign in or create a free account to add a new ticket.
With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.
Create new ticket
Create your profile
Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป
Mac OS X email client.
benny