#1802 new
Kristoffer Rom

Message too large.

Reported by Kristoffer Rom | July 17th, 2017 @ 01:25 PM

On a Google Apps email-account I get this error approximately every 30mins:

"MailMate encountered the following error: “Server response: “I11 BAD [TOOBIG] Message too large. https://support.google.com/mail/answer/6584#limit”.”. Mailbox: “[Gmail]/Trash”."

Who do I resolve?

Comments and changes to this ticket

  • benny

    benny July 17th, 2017 @ 09:28 PM

    Select the “[Gmail]/Trash” mailbox in MailMate and then locate the message which is “too big”. You can use the Size column in the message list to help. Then delete it.

    I hope this helps.

  • Kristoffer Rom
  • benny

    benny July 26th, 2017 @ 09:11 PM

    • State changed from “new” to “resolved”
  • Kee Hinckley

    Kee Hinckley December 9th, 2018 @ 09:55 PM

    It would really help if the message indicated which message was too large. Google says the limit for sending messages is 25MB. But I don't know if that's encoded or not. So far I've deleted everything in the folder bigger than 25, but something is still too big.

  • benny

    benny December 10th, 2018 @ 02:51 PM

    @Kee: Sending is not the same as uploading (APPEND) so I'm not sure it's the same limit. It's not even the same protocol... I'll note your request for making it easier to find the message(s).

  • benny

    benny March 19th, 2019 @ 10:06 AM

    • State changed from “resolved” to “fixcommitted”

    MailMate now detects the APPENDLIMIT capability used by some IMAP server to let the email client know the limit. If detected MailMate currently offers to delete the message or move it to the desktop (out of MailMate).

    MailMate also detects the TOOBIG response code used by Gmail (and possibly others), but in the case of Gmail it doesn't matter since APPENDLIMIT should catch the problem first.

  • benny

    benny May 27th, 2019 @ 01:05 PM

    • State changed from “fixcommitted” to “fixreleased”

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Mac OS X email client.

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