Mailmate keeps crashing
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benny
Sorry to hear that. Do you allow MailMate to send crash reports? (See the General prefs pane if you have time for that.)
I located some crash reports which indicate that the problem might be some kind of database corruption. Could you open a Terminal window and launch MailMate like this:
/Applications/MailMate.app/Contents/MacOS/MailMateThat should show an error before the crash.
It's likely the only workaround is to force the accounts to re-synchronize, but first let me know what you get from the above.
Sorry about the inconvenience.
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Mathieu
Hi Benny,
I cannot change the preferences because the app does not stay open long enough.
Here is the info that appeared when I used terminal to activate MM.
It also generated an error report this time.
Both files are attached.Thanks!
Mathieu -
benny
I'm afraid you need to re-synchronize MailMate completely. To avoid setting up your settings again I recommend doing it by removing the following folders:
~/Library/Application Support/MailMate/Database.noindex ~/Library/Application Support/MailMate/Attachments ~/Library/Application Support/MailMate/Messages ~/Library/Application Support/MailMate/Messages.noindexIf you have enabled the custom location option for Spotlight (in the General preferences pane) then you might also have a
Messagesfolder in a different location. You might want to keep a copy of the Messages folder until you are sure you are not missing any messages on the IMAP server.Also delete any files starting with a
.(period). These are hidden files and you can see them by entering:~/Library/Application\ Support/MailMate/ ls -aFinally, relaunch MailMate.
If you have any idea how this problem started then please let me know.
Sorry about the inconvenience of whatever caused this problem.
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