#1719 new

Problem with moving folders

Reported by Mitch | March 18th, 2017 @ 02:25 PM

Almost every time I move a folder to a different folder I get an error (see the attached file). If i press retry, error comes back. If i press cancel, the folder is moved, but I need to restart mailmate to let the folder disappear at the old location. How can I solve this?

Comments and changes to this ticket

  • benny

    benny March 24th, 2017 @ 02:24 PM

    • State changed from “new” to “accepted”

    It appears I can reproduce this. It also clears up if I select the account (just under SOURCES) and use “Synchronize”. This forces MailMate to recheck the existence of mailboxes.

    I'll look into it.

  • Mitch

    Mitch March 24th, 2017 @ 03:57 PM

    I know that it fixes it self with 'synchronize', but the error messages are annoying, especially when moving 100 folders a day.

  • benny

    benny March 25th, 2017 @ 12:12 PM

    • State changed from “accepted” to “reproduced”

    I only mentioned “synchronize”, because you wrote that you needed to “restart mailmate” to fix the problem. I didn't mean to say that it's not a bug that should be fixed. As I wrote, I'll look into it (when I have time) since I believe it's reproducible for me.

    Sorry about the inconvenience of this issue.

  • benny

    benny March 30th, 2017 @ 09:59 AM

    • State changed from “reproduced” to “fixcommitted”

    Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to get the latest test release. I've fixed various issues related to this problem and it should hopefully work much better now.

  • Mitch

    Mitch March 30th, 2017 @ 07:19 PM

    Fix works perfect, no error messages since the update!

  • benny

    benny March 30th, 2017 @ 08:28 PM

    Great. You should update again though since another user reported an issue with one of my fixes. Sorry about that.

  • benny

    benny September 22nd, 2017 @ 12:54 PM

    • State changed from “fixcommitted” to “fixreleased”

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