#1713 new
John Smith

Line breaks are lost in outlook

Reported by John Smith | March 10th, 2017 @ 05:02 AM

I'm a new user considering moving over to MailMate. However, I have the following issue: most of my email correspondence is work-related and many recipients use the Outlook Web App (OWA).

When I send messages from Mailmate, all line breaks are lost. Is there any way to fix this?

In other words,

1

2

3

will appear as

1
2
3

Comments and changes to this ticket

  • benny

    benny March 10th, 2017 @ 12:54 PM

    If this is an issue I've encountered earlier on then I haven't yet figured out how to best resolve it. You can try pasting the following line in a Terminal window:

    defaults write com.freron.MailMate MmDefaultCSS -string 'p { margin: 1em 0px; }'
    

    Relaunch MailMate and let me know whether or not it makes a difference in your case.

    Thanks in advance.

  • John Smith

    John Smith March 10th, 2017 @ 02:59 PM

    That seems to have improved the formatting when emails are sent in plain text - but when sent in markdown the line breaks are still lost when messages are viewed in the outlook web app. I suppose it is a problem with outlook.

    Any other ideas?

    Thanks for your help.

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