Smart mailboxes are missing email sources

It doesn't ring a bell, but since it's reproducible (for you) then we should be able to track it down. I'd like to see the following files:

 ~/Library/Application Support/MailMate/Mailboxes.plist
 ~/Library/Application Support/MailMate/Sources.plist

You can send them using “Help ▸ Send Feedback”.

Let me know the name of one of the problematic accounts (and the name of the smart folder).

Thanks in advance.

Hi Benny,

I send you a email about this issue including a video. Did you receive it?
It was send on the 20th of may to "mm-feedback@freron.com" from the same emails we had our email conversation last time.

Thanks in advance.

Julian

Hi Benny,
I send you a email about this issue including a video. Did you receive it?
It was send on the 20th of may to "mm-feedback@freron.com" from the same emails we had our email conversation last time.
Thanks in advance.
Julian

I think I have the same or at least a similar problem with a slightly different but simpler setup.

Background: On the mail server (mailbox.org) I have a folder Aliqua where I am moving mails into on the mail server (server-side mail filtering).

My smart mailbox setup:

In MailMate, I defined a smart mailbox called Aliqua which should show me the unread mails of the Aliqua mail server folder of the last 24h. It’s settings are as follows:

- Mailboxes:
    - Any of the following mailboxes
        - mailbox.org -> Aliqua
- Conditions:
    - All of the following are true
        - Date-Received ist within last 1 days
        - Tags/Keywords do not include Seen (Read)

The Aliqua smart mailbox itself resides within an All smart mailbox (I think this is a standard smart mailbox) with the following settings:

- Mailboxes:
    - Any of the following mailboxes
        - All Messages

The typical behavior I observe is that when I open MailMate and click on the Aliqua smart mailbox then no messages are displayed (despite the fact that there are new messages in the Aliqua folder on the server). When I choose Edit Mailbox… and I change Any of the following mailboxes to All of the following mailboxes and then back again to Any of the following mailboxes then the messages are all correctly shown in the Aliqua smart mailbox. But when I close MailMate and open it again the messages have disappeared again and I have to repeat the Edit Mailbox… trick.

Find attached some screenshots that illustrate this problem.

Sound exactly like the one I have.
Did you already see this ticket Benny?

@Julian: Again, I'm very sorry about the slow response on this one. It's partly because it's a complex setup and it's not obvious how I could reproduce it. I've looked through the files, but I don't see anything suspicious. I can see you have also tried updating to the latest test release of MailMate.

I could not access the uploaded movie for which you sent me a link by email. Could you see if you can re-upload or somehow provide access for me?

@Tobias: I'm not sure it's the same issue, but at least your example appears simpler. Could you send me the following files using “Help ▸ Send Feedback”:

~/Library/Application Support/MailMate/Mailboxes.plist
~/Library/Application Support/MailMate/Sources.plist

I'll then try to setup something similar to see if I can reproduce it.

@benny: I sent you the requested files. Thanks for looking into it!

I just tested it and it worked after relaunching mailmate.
Thanks for the fix.

I'll monitor it for a few days but it works perfectly at the moment.

What about you Tobias?

@Julian @benny: It seems to work!

@Tobias: That's great. The file you sent me also appears to confirm that it's the same issue. One side-effect has been that the initial synchronization of an account has likely been much slower than it ought to be, but there has likely also been many other side-effects. I'm glad it's fixed.