#1614 new
Ann McDonald

Gmail not syncing after change of Gmail password

Reported by Ann McDonald | December 18th, 2016 @ 11:15 PM

I have three gmail accounts which sync to MailMate. I changed their passwords today and then MailMate prompted me to put in the new passwords. I added the new passwords a number of times for each account but the popup requesting the change of password kept 'popping up'. The 'edit imap' account in the Mailbox menu is greyed out so I am unable to change the passwords there. Currently all of my gmail accounts are 'offline'.
How do I change the passwords for these gmail accounts to the new passwords?
Thanks in advance

Comments and changes to this ticket

  • benny

    benny December 19th, 2016 @ 06:36 AM

    This is an issue in MailMate affecting some (most?) Gmail users. Update to the latest test release: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane.

    Sorry about the inconvenience of this issue.

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