#1591 ✓cantreproduce

Using share menu in Photos does not create email with attachment

Reported by Carlos | November 30th, 2016 @ 02:08 PM


MailMate is included in the shared menu in Photos. When I click it, it asks me whether I want to create a new email with an attachment, and the email is created, but there's no attachment.


Comments and changes to this ticket

  • benny

    benny December 1st, 2016 @ 01:59 PM

    • State changed from “new” to “cantreproduce”

    Just to be sure, is this still an issue with the latest update (r5310)? I some times receive reports about issues with sharing, but I haven't been able to reproduce and some times it disappears again when updating.

  • Carlos

    Carlos December 1st, 2016 @ 05:42 PM

    Hi Benny,

    I'm running El Capitan on both my iMac and Macbook Pro, and MailMate 5310 on both machines. I can reproduce the problem in both. It does work sometimes but then it stops and doesn't work anymore. This is true for Photos and, say, Preview.


  • benny

    benny December 6th, 2016 @ 10:45 AM

    Could you try again with the latest test release: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane. I'm still not sure exactly when/how this breaks, but another user reported that now it works again.

  • Carlos

    Carlos December 6th, 2016 @ 02:14 PM

    Benny, that seemed to fix it. Thanks for following up on this.

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Mac OS X email client.

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