MailMate Crashing and no way of stopping it
Reported by Gareth Lock | October 24th, 2016 @ 04:30 PM
Hi,
I spent some time on a flight today writing lots of emails, some with quite a few attachments. Once I connected to the internet, Mailmate sent a couple of the messages then hung on one email. I have tried deleting it from drafts but whatever I select (Try Later, Try Again, Edit Message) MM just crashes and the message below is what I get.
I do not know how to start MM in 'safe mode' if such a tool exists.
Can you please help as I have lots of work to do!!?
Thanks
Comments and changes to this ticket
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benny October 25th, 2016 @ 11:46 AM
Sorry about the late reply on this serious issue.
It seems MailMate has trouble re-opening a draft. I'm looking into it now.
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Gareth Lock October 25th, 2016 @ 12:04 PM
Hi Benny,
That worked. Allowed me to clear the erroneous message. Now all working, thank you.
Regards
Gareth Lock
Owner, Trainer and Coach
Human in the System ConsultingM: +44 7966 483832
E: gareth@humaninthesystem.co.uk
W: http://www.humaninthesystem.co.uk
T: @HumaninSystem -
benny October 25th, 2016 @ 12:20 PM
- State changed from “new” to “resolved”
I'm glad it worked.
If you got a warning within the message text field then MailMate should have stored a copy of the problematic text here:
/tmp/failed_conversion.txtIf it's not of a private nature then you are welcome to send it to me using “Help ▸ Send Feedback”.
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Mac OS X email client.
benny