#1552 new

If the email includes GIF, huge CPU usage and slow scrolling

Reported by Mike | October 7th, 2016 @ 05:39 PM

Some newsletter includes GIFs in their email and it would cause MailMate to eat up a lot of CPU constantly until I switch to a different email.

Here's the spin file:

Comments and changes to this ticket

  • benny

    benny October 11th, 2016 @ 01:08 PM

    MailMate uses an Apple framework to display emails and doesn't really “parse” the GIF itself. This might mean that there's not much I can do about it. You are welcome to send me an example email via “Help ▸ Send Feedback” and I can at least see if I can reproduce the issue. Just drag the example email into the body of the composer window.

  • Mike

    Mike October 11th, 2016 @ 04:22 PM

    So, does that mean no option to disable gif animation either?

    Sent the email with the "Re: Ticket #1552" subject.

  • benny

    benny October 11th, 2016 @ 06:47 PM

    • State changed from “new” to “closed”

    I could reproduce it with your email.

    As far as I can see there is no way to tell the Webview to stop GIF animations. The only workaround is probably to block loading/displaying all gif images which I think would be too aggressive.

    Maybe unsubscribe the newsletter and let them know why :)

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Mac OS X email client.

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