#1516 new
Nicole Borrelli

MailMate/GMail recurring auth pop-up

Reported by Nicole Borrelli | August 31st, 2016 @ 07:17 PM

MailMate keeps popping up the window/dialog to authorize my GMail accounts, even if I select "Allow". This is happening both with a pure GMail.com account as well as a Google Apps account.

Comments and changes to this ticket

  • benny

    benny August 31st, 2016 @ 07:26 PM

    It's not a general issue with Gmail, but you are not alone. For the past ~24 hours, several users have reported a similar issue, but I haven't yet figured out what triggers it. I think it's a Google issue/policy, but I'm not sure yet.

    I'll update this ticket if I find a solution.

    See this thread for more information. Note that it appears you can cancel the requesters and then take the accounts online again to avoid entering the passwords.

  • Jeff Y.

    Jeff Y. September 2nd, 2016 @ 06:01 AM

    I have four Google Apps Gmail accounts. They were all continuously having this problem over the previous couple days. I stopped having the issue when I upgraded to beta 1.9.5 (5260).

    Thanks!
    -Jeff

  • benny

    benny September 2nd, 2016 @ 08:12 AM

    @Jeff: Thanks for the data point. Apparently 1.9.5 does fix it for some users (or it's a coincidence). Unfortunately that does not appear to work for all users.

    Here's my latest mailing list message about this issue: https://www.mail-archive.com/mailmate@lists.freron.com/msg06734.html

    @Nicole: If you want to try the latest beta then you can find it in the Software Update preferences pane within MailMate. Let me know whether or not that makes a difference.

  • Michael Granger

    Michael Granger September 2nd, 2016 @ 05:25 PM

    It does not make a difference for me. I upgraded to 1.9.5 (5260) and I am still getting prompted.

  • benny

    benny September 2nd, 2016 @ 05:27 PM

    @Michael: Sorry to hear that. If you have time and understand how to do it then please follow the instructions on this page: https://www.mail-archive.com/mailmate@lists.freron.com/msg06734.html

    I haven't yet received any such logs and since I cannot reproduce the issue myself then it's hard to make any progress.

    Thanks in advance.

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket

Pages