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Smart mailboxes lost after crash

#1417

MailMate crashed an hour ago. It restarted without a rebuild of the database but all of my smart mailboxes are gone. I have backups of everything - which files can I find those settings in to recover my smart mailboxes?

Reported by mariow · February 15th, 2016 @ 04:42 PM

State: cantreproduce
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny
    • State changed from new to cantreproduce

    It's this file:

    ~/Library/Application Support/MailMate/Mailboxes.plist

    Does this mean that a simple crash destroyed your mailboxes? Could you attach the crash report related to this if you still have it?

    Did you then just get the default set of mailboxes?

    February 15th, 2016 @ 07:32 PM

  2. mariow
    mariow

    Unfortunately I did not save the crash report. Another program (can't remember which) crashed at the same time and I just clicked away the message unfortunately (not sure what caused the crashes though). Right now I have the default mailboxes and none of the default smart mailboxes. I'm attaching a screenshot of the sidebar.

    My Mailmate folder does contain a "Mailboxes.plist.invalid" but it is only half the size of my current Mailboxes.plist file and one day old (making it older than the crash, so this is probably irrelevant)

    I'll try to restore the Mailboxes.plist from my backup and see what happens.

    February 15th, 2016 @ 08:21 PM

  3. mariow
    mariow

    A simple restore of yesterdays Mailboxes.plist fixed it, thanks a lot!
    Unfortunately it seems that I won't have any helpful data to reproduce the issue.

    February 15th, 2016 @ 08:45 PM

  4. benny
    benny

    Hmm, I would have expected that invalid file to be the problem. Somehow MailMate saved a file which is was not able to read later one. Finding the bug involves finding out what MailMate saved.

    Could you send it using “Help ▸ Send Feedback”? I can then also look into why it's small.

    February 16th, 2016 @ 01:11 PM

  5. mariow
    mariow

    Of course, the file is on it's way to you

    February 16th, 2016 @ 06:23 PM

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