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Messages not archived on GMail

#1328

Dear all,
after the last upgrade to Version 1.9.3 (5187), I noticed that when I archive an email in MailMate, the action is not correctly propagated to GMail. The message is correctly flagged as Seen, but it is not moved to the [Gmail]/Archive folder.
Everything was working ok before the upgrade. Any help would be appreciated.
A typical snippet from the Activity Viewer looks like this:

09:14:47 C: H75 UID STORE 361807 +FLAGS.SILENT (\Seen)
09:14:47 S: * 17682 FETCH (UID 361807 MODSEQ (37637429) FLAGS (\Seen))
09:14:47 S: H75 OK Success
09:14:47 C: H76 UID FETCH 361807 (FLAGS)
09:14:47 S: * 17682 FETCH (UID 361807 MODSEQ (37637429) FLAGS (\Seen))
09:14:47 S: H76 OK Success
09:14:47 Completed action (1007). Observed read/write timeouts: 8/8

Reported by Marco Rovere · November 30th, 2015 @ 09:15 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    If you look under SOURCES in the mailbox list, do you then see any issues with the “[Gmail]/Archive” folder? (Maybe it's greyed out.)

    November 30th, 2015 @ 09:19 AM

  2. Marco Rovere
    Marco Rovere

    Indeed it was greyed out. Now that I put it back online, everything seems to be ok. Out of curiosity, is this a new feature? I never had to do this action before.

    Thanks for the very prompt feedback.

    Ciao,
    Marco.

    November 30th, 2015 @ 10:04 AM

  3. benny
    benny
    • State changed from new to cantreproduce

    Single mailboxes have always had this ability, but it shouldn't happen automatically without first displaying some kind of error to the user. Do you remember what the state of the mailbox was? (The word in parenthesis of the greyed out mailbox.)

    November 30th, 2015 @ 10:07 AM

  4. Marco Rovere
    Marco Rovere

    Ciao,
    the main [Gmail] folder was greyed out with the [offline] label and I put it back online (right click -> Take '[Gmail]' Online), but this action was not propagated to the underlying [Gmail]/Archive folder.

    November 30th, 2015 @ 10:18 AM

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