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Unable to create an account

#1290

I have 9 sources and it is working fine.

I am trying to add two other email accounts( Sources) which are GMAIL accounts. I have enabled IMAP but I cannot enable the account . It shows offline and the following error message appears.

The screen shot is attached.

Await your reply.

I am using a licensed copy of the MAilmate.

Thanks and Regards
Deepak Chandran

Reported by Deepak Chandran · October 21st, 2015 @ 03:48 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    Have you tried following the instructions provided in the error message: https://support.google.com/mail/answer/78754

    Are all of you accounts Gmail or only the new ones? (MailMate has experimental support for a different authentication method, but I only think you should try it if your working accounts are not affected.)

    October 21st, 2015 @ 08:49 AM

  2. Deepak Chandran
    Deepak Chandran

    No all my accounts are not GMAIL. I have yahoo, Outlook, Apple cloud email, which are working fine except for 2 new accounts which I am trying to configure and it is not working.

    Secondly If I try to configure in Apple Mail it works.

    Deepak

    October 21st, 2015 @ 02:23 PM

  3. benny
    benny
    • State changed from new to resolved

    Apple Mail now uses a new authentication method for Gmail (on El Capitan). MailMate has experimental support for the same method. You can try it by holding down ⌥ when clicking “Check Now” in the Software Update preferences pane.

    You can read more about it here.

    Let me know if that does not resolve your issue.

    October 21st, 2015 @ 02:41 PM

  4. Deepak Chandran
    Deepak Chandran

    I have tried all the methods suggested but it is not performing in MailMate.

    Kindly advise.
    Deepak

    October 21st, 2015 @ 05:41 PM

  5. benny
    benny
    • State changed from resolved to cantreproduce

    First check in the About window that you are using r5152 now.

    Then make sure OAuth2 is enabled in the IMAP account settings (File ▸ Edit IMAP Account ▸ ...).

    Then provide some more details about the kind of error you are seeing now. What happens when you try to take a Gmail account online?

    October 21st, 2015 @ 06:39 PM

  6. Deepak Chandran
    Deepak Chandran

    the version that I have is r5141 and it says it is the latest.

    I cant find any entries where i can make the Imap Account settings as mentioned above.

    I tried configuring in AirmailApp 2,5 and in Apple Mail and it works properly.

    Await for your guidance and resolution in this matter.

    Deepak

    October 22nd, 2015 @ 02:36 PM

  7. benny
    benny

    You didn't succeed in fetching the latest test release. Here it is again: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane. The preferences can be found in the MailMate menu. The Software Update pane is the last one to the right.

    October 22nd, 2015 @ 02:38 PM

  8. Deepak Chandran
    Deepak Chandran

    Hello Benny

    Finally it is resolved.Thank you so much.

    You are awesome.

    I have r5153 now

    Posted a new query under a new ticket.

    Deepak

    October 22nd, 2015 @ 03:27 PM

  9. benny
    benny
    • State changed from cantreproduce to resolved

    October 22nd, 2015 @ 05:55 PM

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