#127 new

error when SMTP password changed

Reported by Thibaud | May 23rd, 2011 @ 01:42 PM

I changed my mail account password.

MailMate asked me the new password when checking IMAP and there is no problem so far.
However, I can't send e-mail by SMTP. I suppose MailMate always use my old password since the Activity viewer indicates :

S: 535 5.7.8 Error: authentication failed: authentication failure
Error: Unexpected return code 535 (expected 235):

The authentication failure is confirmed by my webmail (which indicates me imap and smtp attempts).

Am I the only one to have encountered this problem?

Comments and changes to this ticket

  • benny

    benny May 23rd, 2011 @ 06:27 PM

    I have no similar reports at the moment, but changing password is
    probably not done very often, so it could still be a general problem.

    Passwords are stored in the Keychain. There you can see which password
    MailMate has stored.

    Also check for any output in the Console.

  • Thibaud

    Thibaud May 23rd, 2011 @ 06:46 PM

    It worked.

    In the keychain, the password for IMAP changed but not the password for SMTP (it was the old password).

  • benny

    benny June 5th, 2011 @ 07:24 AM

    • State changed from “new” to “fixcommitted”
  • benny

    benny August 3rd, 2011 @ 12:04 PM

    • State changed from “fixcommitted” to “fixreleased”

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