#1208 ✓fixreleased
ronin-285205 (at lighthouseapp)

MailMate doesn't support more than 15 emails.

Reported by ronin-285205 (at lighthouseapp) | 2015-07-20 12:21:08 UTC

It seems that after you've added 15 email sources, adding one more will always crash the application and result in the new account not being added.

I can confirm it is only if you are trying to reach after 15 email sources because if I remove one and then try to re-add the account, it works fine.

Steps to recreate:

Add 15 email accounts.
Add email account X. MailMate will crash.
Remove 1 email account.
Add email account X. MailMate will work fine.

Not sure how much of an edge case this is. I have many different emails I manage and am looking for a client that can support all of them. MailMate is perfect besides this one scenario.

Comments and changes to this ticket

  • ronin-285205 (at lighthouseapp)

    ronin-285205 (at lighthouseapp) 2015-07-20 12:26:39 UTC

    Some extra details.

    The app is only running at around 150mb of RAM at the time of crash with ~62 threads.
    I'm running Yosemite.
    I'm using SSL enabled GoDaddy servers for most of my email. Google for the rest (just a few).

  • benny

    benny 2015-07-20 20:35:21 UTC

    Could you try the latest beta (see the Software Update preferences
    pane). I've made some change recently which should make it better at
    handling a large number of accounts.

    (Be patient since I'm on vacation this week, but I'm willing to look into whatever issue it is your having with a large number of accounts.)

  • ronin-285205 (at lighthouseapp)

    ronin-285205 (at lighthouseapp) 2015-09-26 15:06:42 UTC

    This has seemed to drop down to 12 emails on my new computer. What could be the difference here? My new computer is better all around. I've updated from the beta build as of yesterday.

  • ronin-285205 (at lighthouseapp)

    ronin-285205 (at lighthouseapp) 2015-09-26 15:10:42 UTC

    Could it be the amount of messages? I've sent/received a ton of messages since I last was able setup the 15 accounts.

    On second thought, the new (13th) account I am trying to sync at the moment has no sent or received messages so that can't be it?

  • benny

    benny 2015-09-26 15:16:02 UTC

    Which revision of MailMate are you running now (see the About window)?

    In any case, you can a cutting edge test release here (r5136). Try that and let me know if it still fails.

  • ronin-285205 (at lighthouseapp)

    ronin-285205 (at lighthouseapp) 2015-09-26 15:17:06 UTC

    I am running Version 1.9.2 (5107). Trying that now.

  • ronin-285205 (at lighthouseapp)

    ronin-285205 (at lighthouseapp) 2015-09-26 15:22:04 UTC

    It worked! I was able to setup 16 accounts. What was the issue?

  • ronin-285205 (at lighthouseapp)

    ronin-285205 (at lighthouseapp) 2015-09-26 15:24:22 UTC

    For some reason the older version is working as well now.

  • benny

    benny 2015-09-26 15:25:01 UTC

    • State changed from “new” to “fixcommitted”

    An application can only have a limited number of open server connections. In MailMate, the strategy for using the set of available connections changes a bit when having ~15 accounts. At some point a crash bug was introduced in this code.

  • ronin-285205 (at lighthouseapp)

    ronin-285205 (at lighthouseapp) 2015-09-26 16:00:56 UTC

    I see. Alright. Well seems to be okay now. I will continue using the "cutting edge test release" for now.

    Thanks! You're awesome.

  • benny

    benny 2015-09-29 14:52:56 UTC

    • State changed from “fixcommitted” to “fixreleased”

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