#1175 new
Rob Rampley

GMail INBOX not updating

Reported by Rob Rampley | June 12th, 2015 @ 02:05 AM

I believe this is the same issue as #632, but I wanted to add some additional info, in case it is not the same.

I have a trial of MailMate, I just began 4 days ago (BTW, I really like it, and want it to work for me!)

I have MailMate setup with 8 accounts, 5 of which are GMAIL. One of them is particularly large (all mail= 174,607 and Inbox=2350, about 950 Labels/IMAP Folders). The Large GMAIL account does not update, and I don't see new mail until I restart MailMate.

As noted in #632, this issue seems to be related to IMAP synchonizing of folders... for my smaller accounts, I can see that once IMAP is synchronized (no more busy icon next to the account), the INBOX of those accounts will start working.

So, MailMate cannot update the INBOX if it is busy synchronizing IMAP folders??? I think this is the bug.

All of my Gmail/IMAP sub-folders were under INBOX, I thought this might cause issues with INBOX updating, so I moved all IMAP folders outside to a folder call FILING (did this in the Gmail Web Interface). This made the problem worse (INBOX was not updated on restart), as it seems that FILING was being sync's before INBOX (alphabetical?). So I renamed FILING to ZFILING (GMail Web Interface) and this allowed the INBOX to update again after a restart of MailMate, but it doesn't help with getting the INBOX updated regularly. So, none of that seemed to help... and it seems that I need to wait (for days) until my IMAP folders are synchronized until the INBOX will work properly.

Is a way to periodically check the INBOX even if all IMAP folders have not been synchronized?

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