#1168 ✓fixreleased
Avery

Resync of account lost all rules

Reported by Avery | June 1st, 2015 @ 06:15 PM

I got a message today saying that my mailbox was corrupt (message id had was pointing to an invalid message). The system gave me the option to Do nothing, Resync from cached messages, or Resync by re-downloading all messages.

Doing nothing did just that... nothing and I still had the error. Subsequently syncing from cached messages did not fix the error.

My final try was to re-download. This seemed to download all of my messages, but in the process, it lost ALL of my rules that were placed my local Mailbox.

Is this expected behavior (I would think not). Is there a way to pull them from a backup?

Comments and changes to this ticket

  • benny

    benny June 1st, 2015 @ 06:32 PM

    • State changed from “new” to “accepted”

    Sorry to hear that. You can retrieve the following file from a backup:

    ~/Library/Application Support/MailMate/Mailboxes.plist
    

    Quit MailMate before doing this.

    It appears there is a problem with settings for IMAP mailboxes when rebuilding from server. I'll note to look into that and I'll track any progress in this ticket.

    If the corruption issue happens again then please contact me. I'm always interested in fixing issues which can trigger such behavior.

  • benny

    benny June 26th, 2015 @ 02:55 PM

    • State changed from “accepted” to “reproduced”

    A quick status: I've fixed the 'lost rules' problem (well, fixed it for most situations). And I can reproduce the crash (thanks for the details). Sorry about the late reply.

  • benny

    benny June 27th, 2015 @ 09:48 AM

    • State changed from “reproduced” to “fixcommitted”

    Fixed for the next update.

  • benny

    benny September 29th, 2015 @ 02:52 PM

    • State changed from “fixcommitted” to “fixreleased”

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