Lighthouse has a new layout. Prefer the old one? Return to the old layout, and switch back any time from the link at the top of each page.

Timeout error on folder

#1148

On one of my sub-folders, I'm seeing a time-out error occasionally, with MailMate popping up an error dialog (screenshot available). The folder has about 28,000 messages, which I assume is the cause. I haven't seen such a message when using Apple Mail previously, so is this a MailMate issue, or IMAP-related?

Thanks,

Des

Reported by Des Dougan · May 9th, 2015 @ 05:53 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    It sounds like some command to this mailbox is very slow (server side) which makes it IMAP related. MailMate tries to adapts its timeout values, but apparently this fails in this case. (You cannot just have a huge timeout value since then you'll never notice broken connections.)

    If you can provide logs then I can analyze it in more detail. Open the Activity Viewer (⌥⌘0) to enable logging and then look for the output related to the error when it happens or just use “Help ▸ Send Server Logs” to send all of it to me.

    May 9th, 2015 @ 05:57 PM

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.