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Improper count for UNREAD messages

#1119

I have a folder for the Mailmate mailing list containing one unread item. The counter of this folder is explicitly set to UNREAD. however no counter is being displayed.

Reported by Andreas Jung · April 26th, 2015 @ 02:32 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. Andreas Jung
    Andreas Jung

    Screenhot:

    https://www.dropbox.com/s/8cy4gtwrf6qyymc/Screenshot%202015-04-26%2...

    Also setting the counter to ALL does not show anything for this folder...

    April 26th, 2015 @ 02:32 PM

  2. Andreas Jung
    Andreas Jung

    Other folders show their UNREAD counter properly

    https://www.dropbox.com/s/m1d5lxdph1np12i/Screenshot%202015-04-26%2...

    except the Mailmate folder...why is this?
    Why is the Mailmate folder being displayed in bold?

    April 26th, 2015 @ 02:41 PM

  3. benny
    benny

    That does look strange. Try enabling the “Source Mailbox” column in the messages outline to see if the problem is that MailMate cannot count or that MailMate is displaying a message in the mailbox which is no longer there.

    A folder with a bold font is currently connected to the IMAP server using IDLE, that is, new messages should be reported immediately (like for the INBOX). This is controlled using the “Connected” synchronization schedule. Most often this is only used for the INBOX.

    Note: You can use “View ▸ Distortion Mode” for (mostly) anonymizing screenshots.

    April 27th, 2015 @ 09:44 AM

  4. Andreas Jung
    Andreas Jung

    This is what I see from with Source Mailbox on:

    https://www.dropbox.com/s/fmqt5wevtcf6rd6/Screenshot%202015-04-27%2...

    The messages are being moved into this particular folder from the INBOX using a rule.

    April 27th, 2015 @ 11:03 AM

  5. Andreas Jung
    Andreas Jung

    In addition:

    a connected mailbox is not necessarily displayed in bold:

    https://www.dropbox.com/s/rbv69igpnv902w4/Screenshot%202015-04-27%2...

    April 27th, 2015 @ 11:09 AM

  6. Peter van Dijk
    Peter van Dijk

    I just installed MailMate for the first time and still have a pretty vanilla config (two accounts imported from Mail.app). I am seeing the same issue:

    http://7bits.nl/tmp/fileshuttle/Screen%20Shot%202015-04-29%20at%209...

    Both the '7elit' and 'enim' boxes have a bunch of unread emails (adding up to the 371 listed on 'Inbox' I presume). However, no number is showing, and I have not been able to correct this by changing settings.

    Version 1.9.1 (5084)

    April 29th, 2015 @ 07:23 AM

  7. Peter van Dijk
    Peter van Dijk

    When I reported this yesterday to another MailMate user he suggested a restart. That did not fix it. Just now I did another restart - now I have unread counters!

    April 29th, 2015 @ 07:30 AM

  8. Andreas Jung
    Andreas Jung

    The issue disappear after some time for this one particular folder..I can not tell when caused the problem to disappear.

    April 29th, 2015 @ 07:33 AM

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