Message Body Vanishes Upon Send
Reported by Mark | March 25th, 2015 @ 10:42 PM
I'm having an occasional, intermittent problem: sometimes I compose an e-mail, and my recipient receives the e-mail but the body appears empty (see her reply, at bottom). When I check the e-mail in my Sent folder, the body is empty, until I click either "View Raw Message" or "View HTML Source (examples of both are below). Most of the messages I send out are fine; this has only happened a few times, all in the last couple of weeks, I think. Please advise.
RAW MESSAGE VIEW:
From: "Mark Vecchio" MarkVecchio@tcl.com
To: "Ms Recipient" abc@123.com
Subject: ADHD CoP CEU
Date: Wed, 25 Mar 2015 16:03:27 -0400
Message-ID: C6B28FE0-0F1B-4B9C-8D42-6FE0B992567D@tcl.com
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="=_MailMate_4154357A-AE99-4306-B502-6CB143217AB9_="
Content-Transfer-Encoding: 8bit
X-Mailer: MailMate (1.9r5078)
--=_MailMate_4154357A-AE99-4306-B502-6CB143217AB9_=
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 8bit
PW1: Ask
PW2: What
Great call. Thank you for shepherding us, Chana!
Mark
Mark Vecchio, MFA PCC
The Conscious Learner: ADHD, Academic, and Life Coaching
--=_MailMate_4154357A-AE99-4306-B502-6CB143217AB9_= Content-Type:
text/html
--=_MailMate_4154357A-AE99-4306-B502-6CB143217AB9_=--
FORMATTED HTML VIEW:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01
Transitional//EN">
MY RECIPIENT'S REPLY (SHE DIDN'T SEE ANYTHING IN THE MESSAGE BODY):
Hi Mark
You didn't send the passwords but I remember you on the call.
So am sending the cceu attached.
Warm wishes.
Chana
Comments and changes to this ticket
-
Mark March 25th, 2015 @ 10:48 PM
No longer intermittant. I can't send a message without the body disappearing. Just tried sending a plain text message. Even in the Outgoing folder, while sending, the body was blank.
-
Mark March 25th, 2015 @ 10:50 PM
My signature seems to be causing the problem. When I select "No Signature," the message body appears.
-
benny March 26th, 2015 @ 08:18 AM
- State changed from “new” to “cantreproduce”
Thanks, I have a similar report, but I was unable to reproduce it. Could you send me the following file (and tell me which signature you used):
~/Library/Application Support/MailMate/Signatures.plistWhich OS are you using? The other report was a user on 10.7.
-
benny March 26th, 2015 @ 04:56 PM
- State changed from “cantreproduce” to “fixcommitted”
I could reproduce it on 10.7. Try holding down ⌥ when clicking “Check Now” in the Software Update preferences pane. That should get you r5079. Let me know if that fixes it.
-
Mark March 26th, 2015 @ 08:01 PM
Your fix is working. Thank you for the quick and agile response! MailMate is the best e-mail client I've ever used -- and I've tried everything from Eudora to Mulberry.
Mark
-
Please Sign in or create a free account to add a new ticket.
With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.
Create new ticket
Create your profile
Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป
Mac OS X email client.
benny