#105 new
Steve H

MobileMe Folder Update

Reported by Steve H | April 8th, 2011 @ 06:31 AM

I've just created a new MobileMe folder 'Archived' using the web interface via Safari. When I access this using Apple Mail the new folder appears listed under the account.

In MailMate the new folder is not visible even if I remove then re-import the account. Should it appear?

Comments and changes to this ticket

  • benny

    benny April 8th, 2011 @ 12:50 PM

    • Assigned user set to “benny”

    It is most likely related to the subscription state of the mailbox. I know Apple Mail (and MailMate) auto-subscribes to new mailboxes, but maybe that is not the case for the MobileMe web interface.

    Use “Edit Subscriptions...” for the account to see if you can locate the mailbox there. Let me know whether that solves your problem.

  • Steve H

    Steve H April 8th, 2011 @ 01:35 PM

    That worked a treat! Thanks for the advice.

  • benny

    benny April 8th, 2011 @ 01:36 PM

    • State changed from “new” to “resolved”

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