#720 new
Jeroen van Craenenbroeck

Trouble sending mail from one IMAP-account

Reported by Jeroen van Craenenbroeck | April 18th, 2014 @ 08:24 PM


I'm currently trying out Mailmate with 7 IMAP-accounts and am liking it a lot, but have trouble sending (but not receiving) mail from one of my accounts. The error message I get is the following: "Time limit (60s) reached while trying to read data." (the number of seconds sometimes varies). When I retry with the Activity Viewer open, the same happens and the Activity Viewer shows absolutely no activity: below the name of the SMTP-server are just two blank lines (see screen shot attached). Any help to resolve this would be most appreciated.


Comments and changes to this ticket

  • benny

    benny April 19th, 2014 @ 06:58 AM

    Thanks for trying out MailMate.

    I tried connecting to the SMTP server and at least port 587 should work. Try setting that explicitly in “File ▸ Edit IMAP Account ▸ …”.

    Are you using a test release (I'm guessing based on the varying timeout values)? Make sure you use the latest one: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane.

  • Jeroen van Craenenbroeck

    Jeroen van Craenenbroeck April 19th, 2014 @ 11:04 AM

    Hey Benny,

    Thanks a lot for the quick and very helpful reply. Switching to port 587 indeed did the trick (and you were right about me not using the most recent test release). I've just purchased my Mailmate User License; thanks for making (and supporting) such a great app!


  • benny

    benny April 19th, 2014 @ 03:33 PM

    • State changed from “new” to “resolved”

    Thanks for your support!

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