Standard Inboxes stopped working
Reported by Jeff | January 26th, 2022 @ 10:17 PM
Currently using MailMate Version 1.14 (5864) after upgrading from 5856 (after upgrading from a build I don't remember). I am using MacOS Big Sur Version 11.6. And I am a MailMate patron.
My issue: The Standard Mailbox type of "Inbox" stopped working several weeks ago.
I have had to use Smart Mailboxes since then to re-create my own version of working Inboxes on the left nav. Each Smart Mailbox points to the "INBOX" in each specific Gmail Source of the various Gmail addresses I have attached to MailMate. (Connected to Google Workspace)
I have tried removing and re-adding accounts to MailMate and a variety of other unsuccessful tactics. It seems like something related to the Standard Mailbox type of "Inbox" is just broken.
By the way, I noticed that it broke when after I duplicated a Smart Mailbox which was nested underneath the Standard Inboxes.
It would be great if I could get this fixed.
Comments and changes to this ticket
-
Jeff January 26th, 2022 @ 10:22 PM
To be more clear: Whenever I click on any MailMate standard "Inbox" it shows no items whatsoever. Even though there are many many items in each inbox. So I set up smart mailboxes pointed at each Source inbox (which accurately show the mail).
-
benny January 28th, 2022 @ 11:27 AM
Could you check to see if you might have added conditions to the universal Inbox?
-
Jeff January 28th, 2022 @ 12:46 PM
Benny - thank you for asking. Unbelievable to me, it is true that there was some "Johnny Appleseed" condition added to the universal "Inbox"! Once I removed that condition, all the standard Inboxes started working perfectly again. Thanks so much for helping - it was such a simple fix and I'm shocked I didn't catch it on my own. Thanks again! (And I LOVE MailMate, by the way.)
-
Lars February 16th, 2022 @ 09:50 AM
I can confirm the same condition appeared after upgrading to 5869 recently, both in "Inbox" and "All Messages". I am certain I did not set it up for either of them.
-
benny April 20th, 2022 @ 01:03 PM
- State changed from “new” to “fixcommitted”
Just to clear things up, I think this was possibly caused by a bug where creating a new smart mailbox would create it but then open the currently selected mailbox instead of the new mailbox, making it likely that the user would end up adding a condition to the wrong mailbox.
Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane to get the latest test release.
Please Sign in or create a free account to add a new ticket.
With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.
Create new ticket
Create your profile
Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป
Mac OS X email client.
benny