#2914 new
Tomas Lozano-Perez

Accidental All Messages Mailbox change causes crash

Reported by Tomas Lozano-Perez | October 7th, 2021 @ 01:13 PM

I've been trying Mailmate for a few days and I was ready to buy in. But today I was trying to create a Smart Mailbox and I guess I misunderstood the instructions. I believe that I made a change to the definition to the All Messages mailbox and added a Condition, which must be malformed in some way because (a) All Mailboxes no longer show any messages, (b) most of the other mailboxes seem empty (Inbox shows messsages), (c) any attempt to remove the condition (by clicking - or unchecking) causes my machine to go into Spinning Beach-Ball and I have to Force Quit.

Is there a way to reset? I tried just deleting the application and adding it again but that just got me back to the same place.

I'm running in MacOS 11.6. Mailmate Version 1.13.2 (5673)

Comments and changes to this ticket

  • benny

    benny October 7th, 2021 @ 01:16 PM

    Could you try and see if removing the condition works in the latest test release: r5835.

    If it doesn't then use “Help > Send Feedback” to send me this file:

    /Users/benny/Library/Application Support/MailMate/Mailboxes.plist

    I can then manually remove the condition and maybe also reproduce the issue (and fix it).

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