Freron MailMate

Comments and changes to this ticket

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  benny April 19th, 2021 @ 12:04 PM

  There's a known issue where this fails if the same search has been done previously. In any case, please try the latest test release to see if this is still reproducible: MailMate_r5797.

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  Thomas Heinrichsdobler April 19th, 2021 @ 01:08 PM

  Thank you, Benny. I have updated to the release you linked, but the issue persists.

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  benny April 19th, 2021 @ 01:35 PM

  Hmm, I'm not having this issue. What if you open a new viewer window using ⌥⌘N?

  What if you use a different layout?

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  Thomas Heinrichsdobler April 19th, 2021 @ 01:41 PM

  Still the same issue:

  Using a new viewer window: https://cln.sh/91I9CA5XZVdwd4SvOlEH

  Using a different layout: https://cln.sh/9kPa9F7fr4kuDjBLguKv

  Also, MailMate takes a really long time to start, could that have something to do with it?

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  benny April 30th, 2021 @ 01:18 PM

  No, the startup time is likely not related.

  Could you try launching MailMate from a Terminal window like this:

  /Applications/MailMate.app/Contents/MacOS/MailMate
  

  I'd like to know if there is any error output when you do these searches.

  What is your Default Mailbox setting in the toolbar search menu?

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  Thomas Heinrichsdobler April 30th, 2021 @ 01:23 PM

  After launching MailMate from a Terminal and performing a search, the output is this: https://cln.sh/TY6iGuc3qVaumldaJZRr

  The default mailbox for the search menu is set to "All Messages".

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  benny April 30th, 2021 @ 02:18 PM

  Just a quick note: If you look closely at that output then you'll see that there is some issue with a locally installed ruby gem. I'm not sure exactly why it happens or what MailMate could possibly do to avoid it, but you might be able to fix it by fixing whatever is wrong with that gem (or remove it).

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  Thomas Heinrichsdobler April 30th, 2021 @ 04:43 PM

  Thank you Benny, removing that gem fixed the search. Strange, but glad it's solved now. Thank you for your help!

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  benny May 2nd, 2021 @ 05:53 PM

  • State changed from “new” to “resolved”

  I'm glad it worked. It's kind of a bug that MailMate doesn't report some kind of useful error message.