Freron MailMate

Comments and changes to this ticket

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  benny March 12th, 2021 @ 07:56 AM

  On the M1, you can get a test release with arm64 support here: r5776. I recommend installing that before continuing with the following.

  I'm not sure why MailMate would be empty. Some files must have failed to copy -- or maybe MailMate was running when you copied the files?

  I would recommend only copying the .plist files in this folder (and the preferences-file you already copied):

  ~/Library/Application Support/MailMate/*.plist
  

  MailMate will then refetch all emails and rebuild the database giving you a “clean” start.

  The only major reason to keep the old database would be if you use tags with a server like Exchange IMAP (which does not support the custom IMAP keywords needed to synchronize with the server).

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  Jonathan March 15th, 2021 @ 01:04 AM

  I followed these instructions exactly and when I opened the new mailmate...it was totally empty with no mailboxes showing. It's not pulling from these files and plists for some reason. Is there a way to manually import preferences, mailboxes, or most importantly my rules?

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  Timothy B February 9th, 2023 @ 12:43 AM

  I too am having an issue with migrating my preferences to my new computer.

  I am running MailMate Version 1.14 (5937) on MacOS 13.2.

  I have followed the steps as outlined at the bottom of: https://manual.mailmate-app.com/rebuild; however, when I open MailMate I need to set up accounts manually, and none of my settings/preferences (e.g., folders, tags, etc.) appear.

  MailMate on my old computer is still running as it should, and all of my preferences are intact (as I would expect them to be).

  Any help would be appreciated.

  Thanks,

  Tim

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  benny August 27th, 2024 @ 03:43 PM

  • State changed from “new” to “cantreproduce”

  Just a very late update to this ticket. If anyone else has this issue then make absolutely sure that the plist-files are in this folder:

  /Users/<username>/Application Support/MailMate/
  

  Maybe also take a look inside the files to make sure they appear to have the correct content, e.g., the “Sources.plist” file should references your previously used account names.