#2688 new
Menza Dudley

Crashes When Printing

Reported by Menza Dudley | 2020-11-19 20:11:29 UTC

When I try to print any emai, Mailmate crashes. I am running on Big Sur

Comments and changes to this ticket

  • Mike Hüttemann

    Mike Hüttemann 2020-11-24 13:11:28 UTC

    I have this as well on Big Sur 11.1 Beta (20C5048k).

    To reproduce:
    - select a message in the message list - hit CMD+P - crash

  • Mike Hüttemann

    Mike Hüttemann 2020-11-24 13:22:29 UTC

    This bug seems to be a duplicate of #2650.
    The committed fix is working for me with Version 1.14 (5739) on Big Sur 11.1 Beta (20C5048k).

  • benny

    benny 2020-11-24 14:22:44 UTC

    • State changed from “new” to “duplicate”

    Yes, for now (on Big Sur) you have you use the cutting edge test releases of MailMate to be able to print.

  • Aaron Arndt

    Aaron Arndt 2020-11-24 19:49:08 UTC

    How do I get the 5739 build!? I have been printing emails by locating them in the Finder and opening them with a separate app. Would love to use the fix.

  • Mike Hüttemann
  • Klay

    Klay 2020-11-24 20:48:36 UTC

    There is R5740 now too. Both 5739 and 5740 are rock solid for me.

  • Menza Dudley

    Menza Dudley 2020-11-24 20:53:11 UTC

    Hold down the option key when clicking on check for update

  • Mike Hüttemann

    Mike Hüttemann 2020-11-24 21:21:43 UTC

    Checking for updates does not work for me - with or without option key pressed (Dialog "Error Checking for Update / Malformed server response."). No idea if this is related to the test builds (I get this with both, 5739 and 5740) or the update server.

  • Aaron Arndt

    Aaron Arndt 2020-11-24 21:39:51 UTC

    5740 works like a champ. Thanks!

  • benny

    benny 2020-11-25 18:53:37 UTC

    I did a lot of code changes in recent releases leading to a number of new bugs and therefore I did not make it available on the test release branch (a surprising number of people fetch those regularly), but I think I'm close to being able to getting back on the test release branch (the ones fetched when holding down the option key). The r5741 version includes a fix for the only known frequent crash bug (for some users).

    I thought I had fixed the “malformed server response” issue. I'll look into that again.

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