#2487 new

Connection problem with Office365

Reported by beideman | January 21st, 2020 @ 11:46 PM

just enrolled in a college that uses office365 for email. I would like to use MM for this student email account.

the office365 settings are shown to be:

imap: outlook.office365.com - port 993 - encryption TLS

smtp: smtp.office365.com - port 587 - encryption STARTTLS

I'm getting an error message:

Enter password for “shubbard27@student.cccs.edu” at “outlook.office365.com”

Server response: “A2 NO LOGIN failed.”. Command attempted: “A2 LOGIN ••••••••••”.

Note: If you use two-step verification or two-factor authentication then you probably need an application specific password.

Please enter password for user name “s*****@****.edu”.

I'm using the same password that allows me to use the web-based office365 email

[I loath MS software]

is this really an authentication issue or an indication of something else?


Comments and changes to this ticket

  • benny

    benny January 22nd, 2020 @ 01:38 PM

    You might need an application specific password if two factor authentication is enabled. Googling I found this which might help.

    If that doesn't help then let me know.

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