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HTML preview not rendering

#2232

For one particular email, the HTML preview does not render. Instead it shows a sequence of hex digits. I'm unable to upload an image in this ticket, but the HTML preview pane displays:

On 16 Jan 2019, at 12:15, fireandicehvac wrote:

D1914A5D-B212-406F-B08F-58BFE94FA812

This error happens consistently after restarting MailMate and after restarting the computer. It seems to be for this one particular email (sent from Yahoo from an Samsung Android email client). Other emails do not have this problem.

I'm happy to share the email off-line, to see if it is reproducible.

Reported by Stephen Chong · January 17th, 2019 @ 07:32 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    I assume this is the Composer preview?

    MailMate uses some tricks to embed the HTML of replied/forwarded of messages and this could (when something goes wrong) result in what you see. If you have an email for which this happens immediately after replying/forwarding then I can likely reproduce it. Use “Help ▸ Send Feedback” to send it to me (drag the email into the composer to attach it in full).

    Thanks in advance!

    January 18th, 2019 @ 08:50 AM

  2. Stephen Chong
    Stephen Chong

    Yes, this is in the composer window when replying to the problematic email. I have sent you this email via the "Send Feedback" mechanism.

    January 18th, 2019 @ 05:50 PM

  3. benny
    benny
    • State changed from new to fixcommitted

    January 22nd, 2019 @ 02:33 PM

  4. benny
    benny
    • State changed from fixcommitted to fixreleased

    January 23rd, 2019 @ 09:32 AM

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