Lighthouse has a new layout. Prefer the old one? Return to the old layout, and switch back any time from the link at the top of each page.

Mailmate crashing since updating to MacOS 10.13.5

#2042

Hi,

Mailmate is crashing every time I open it up. I recently did a MacOS update to MacOS 10.13.5 and I think that this might be the issue. I'm not really sure how to start debugging this to be honest.

Any ideas?

Thanks,
Sean

Reported by Sean Sharp · July 2nd, 2018 @ 10:45 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    Sorry to hear that! Updating the OS shouldn't be a problem by itself (in theory). It could possibly be a problem if you installed MailMate from a backup though.

    If you know how to use a Terminal window then try launching MailMate like this:

    /Applications/MailMate.app/Contents/MacOS/MailMate

    That might provide a more useful error message.

    Based on the crash reports the issue is related to MailMate unexpectedly failing to rename a file/folder.

    July 3rd, 2018 @ 10:42 AM

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.