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send as new message - bug handling the subject

#1639

This happened several times by now, so I am fairly sure that it is some glitch in MM.

  • I select an existing message (in the sent mailbox, but I suspect that this is irrelevant)
  • I tell MM to Send As New Message
  • I edit the msg body as desired, leaving the subject and recipients as they were

When I click send, I get a dialog asking me "Do you wan to send a reply with a new subject?"

This happens ONLY if the subject has German characters. It seems to be an encoding issue.
Apparently, the original subject is changed from UTF to Mac or ISO charset before comparison.
I am sending you screenshots thru email, so you can clearly see what I mean.

Screenshot 1 -- the original message selected, so you can see its subject
Screenshot 2 -- the message window with the dialog, so you can see what became of the original subject

Reported by Robert Brenstein · January 13th, 2017 @ 04:26 PM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny
    • State changed from new to cantreproduce

    I couldn't recreate this behavior using an email created by MailMate (with German and Danish characters in the Subject). Could you find an example and then use ⌥⌘U to provide me with the raw Subject header. I think that is all I need to make sure I can reproduce the issue.

    Thanks in advance.

    January 16th, 2017 @ 09:31 AM

  2. Robert Brenstein
    Robert Brenstein

    Here is the top portion of what is shown by opt-cmd-u:

    <removed to protect email addresses>

    Update 2:

    Herr Mihahn responded to my inquiry [...]

    January 16th, 2017 @ 01:03 PM

  3. benny
    benny

    If you select this message and then use “Message ▸ Edit as New Message” you get the warning when sending?

    I cannot reproduce that. Does the Subject appear to be correct in the composer window before trying to send? (I cannot see that in the screenshots.)

    January 16th, 2017 @ 02:45 PM

  4. Robert Brenstein
    Robert Brenstein

    Yes, if I select this message and then use “Message ▸ Edit as New Message”, I get the warning when sending.
    Yes, the Subject appears to be correct in the composer window before trying to send.

    January 16th, 2017 @ 02:52 PM

  5. benny
    benny

    I guess I'll have to try again. Could you send me the message using “Message ▸ Forward as Attachment” (to mm-feedback)? I'll delete the headers you posted in this ticket to make sure they are not scraped by spammers.

    January 16th, 2017 @ 02:57 PM

  6. Robert Brenstein
    Robert Brenstein

    I might have figured it out:

    I just realized that the funky characters are reported for the "Original subject" not the current subject. You are looking at the current subject.

    This is an ongoing exchange with mails sent to several people in various combinations of To and CC addresses. I just noticed that emails from one person in the group have those funky characters in the subject. I just backtracked my contributions and realized that at some point I replied to an email from that person, apparently correcting the subject's spelling (on auto-pilot I guess). I then used Edit as New Message to sent a new mail email out, then used again Edit as New Message on that last email. MM seems to remember the original post with the funky chars, hence the warning even though the starter message looks fine.

    January 16th, 2017 @ 03:14 PM

  7. benny
    benny
    • State changed from cantreproduce to closed

    Thanks for the details. It makes sense. I'm not going to make it a high priority to improve this since it should be a pretty rare issue.

    Note that if you reply to a sent message then MailMate automatically creates a follow up message, that is, it does not swap sender/recipient. That's only useful if a follow-up message is what you are actually trying to do :)

    January 17th, 2017 @ 12:34 PM

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