Freron MailMate

I've noticed recently that when I reply to an HTML message, the recipient sees the message with all blank lines removed. I've monitored for the past week or two and it's a consistent issue.

Is this a known problem?

Here is an example (I send in plain text):

1. My reply to an email I received:

Hi Chris,

So far, so good. I had some email delivery issues that advice from Warren has helped resolve. I've got a newsletter going out this morning that informs my clients of the new offering so that I can start to have conversations with them.

One point of note - it took over a week for the device to get to me. As your trial starts on the day you ship, that's a fairly significant hole in the 30 day window. I don't expect to be returning it, but wanted to mention it.

Regards,

Des

Des Dougan
Principal
Dougan Consulting Group Inc.

O: 604-628-5434
C: 604-866-2848
E: des@douganconsulting.com

Peace of Mind, One Computer at a Time.

Remote Support URL:

http://sc.douganconsulting.com:8040

1. The reply from the other party, with my message included:

We’ll add the extra time, no worries.

From: Des Dougan [mailto:des@douganconsulting.com]
Sent: Tuesday, November 15, 2016 12:02 PM
To: Pelone, Chris Chris.Pelone@calyptix.com
Subject: Re: cheking in

Hi Chris,
So far, so good. I had some email delivery issues that advice from Warren has helped resolve. I've got a newsletter going out this morning that informs my clients of the new offering so that I can start to have conversations with them.
One point of note - it took over a week for the device to get to me. As your trial starts on the day you ship, that's a fairly significant hole in the 30 day window. I don't expect to be returning it, but wanted to mention it.
Regards,

Des

Des Dougan
Principal
Dougan Consulting Group Inc.
O: 604-628-5434
C: 604-866-2848
E: des@douganconsulting.com
Peace of Mind, One Computer at a Time.
Remote Support URL:
http://sc.douganconsulting.com:8040