#1519 new
Mark Filmer

Problem authenticating Gmail account

Reported by Mark Filmer | September 2nd, 2016 @ 12:15 AM

For some reason I am being asked to authenticate my Gmail account every time I open MailMate. And now, after I have opened it and authenticated my Google account, it is asking me to do authenticate it again? It appears it has gone into a loop, asking me to authenticate over and over?
My system: MailMate/6054 MacBookAir5,2/x86_64/4/10.11.6

Comments and changes to this ticket

  • Matt Wean

    Matt Wean September 2nd, 2016 @ 12:29 AM

    I'm having this problem too. It seems to work for a while and then start failing. I have some logs that I emailed to the feedback address.

  • benny

    benny September 2nd, 2016 @ 07:56 AM

    This is a known issue. Read more here.

    @Mark: You can try updating to the latest test release (hold down ⌥ when clicking “Check Now”). This includes an attempt to work around the issue although it appears that it does not work for some (all?) users.

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Mac OS X email client.

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