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Continuous download/synchronization of IMAP account --- spinning wheel

#1468

I have Mailmate installed on two separate OSX machines.
After some hours/days of synchronising with my three IMAP accounts one of the machines is fine --- dowloaded some 40k messages and relaxed.
The other machine has been showing me a spinning wheel for one of the accounts (in the app) for 21 days and has received something like 60GB of traffic over the past several days. The Mailmate folder does not contain more than about 8GB though.

Restarting application and/or machine has no effect on behaviour --- mailmate keeps receiving all the time.
But what?
How do I stop it? What is it downloading?

Other than that: Love the app and will buy it soon --- unless problem persists.

Reported by Simon Nørrelykke · April 27th, 2016 @ 09:18 AM

State: new
Milestone: none
Assigned to: benny benny

Activity

  1. benny
    benny

    It certainly looks like something is busy-looping. You should try to see if you can locate if the issue is related to a particular mailbox in the account (expand it by holding down ⌥ when clicking on the triangle).

    Also, create some logs like this:

    • Open the Activity Viewer (⌥⌘0).
    • Wait a bit to make sure something is logged.
    • Use “Help ▸ Send Server Logs”.

    Thanks in advance!

    April 27th, 2016 @ 10:02 AM

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